Refund Policy

30-day money-back guarantee

Every paid Rodspan plan comes with a 30-day money-back guarantee. You can request a full refund within 30 days of purchase.

This policy covers payments to Rodspan LLC through Paddle.

Request a refund

Email support@rodspan.app within 30 days of purchase, using or identifying your account email.

Refund requests are handled manually and typically take a few business days. Refunds are processed through Paddle, our merchant of record, to the original payment method.

Direct model-provider API fees

API usage fees charged directly to you by a model provider are separate and cannot be refunded by Rodspan.

Related information

See Pricing for plan information, our Terms for service terms, and our Privacy Policy for privacy information.